Introduction to the ePayments Code and selected key provisions

This guidance note introduces and explains selected key provisions of the ePayment Code, including those relating to mistaken internet payments, low value facilities, and electronic communications. It also highlights some matters that legal practitioners should be aware off when advising clients.

See Introduction to the ePayments Code and selected key provisions.

Practice tips for acting for subscribers

This guidance note provides practice tips for acting for subscribers of the ePayments Code. Legal practitioners will find guidance relating to:

• • what to bear in mind when advising subscribers;
• • what to include in subscriber documentation; and
• • what to include in subscriber procedures and processes.

This guidance note also explains how legal practitioners can make use of resources from Financial Services Ombudsman’s (FOS). FOS is one of two ASIC-approved external dispute resolution schemes currently in operation in the Australian financial and credit industries.

See Practice tips for acting for subscribers.