LexisNexis Practical Guidance®
Straightforward guidance across a range of topics

Overview — Banking Code of Practice


Introduction to and selected key provisions of the Banking Code of Practice

This guidance note introduces the Banking Code of Practice (BCOP) and explains compliance requirements.

This guidance note also explains selected key provisions of the BCOP, including those relating to account suitability, terms and conditions (and changes to terms and conditions), privacy and confidentiality, financial difficulties, guarantees, electronic communications, and debt collection. It also highlights some matters that legal practitioners should be aware off when advising clients.

See Introduction to and selected key provisions of the Banking Code of Practice.

Practice tips from selected case law

This guidance note provides guidance and practice tips from selected case law regarding the 2013 BCOP. These cases include:

  • George 218 Pty Ltd v Bank of Queensland Ltd [2015] WASC 434; BC201511125;
  • Doggett v Commonwealth Bank of Australia [2015] VSCA 351; BC201512471;
  • National Australia Bank Ltd v Rose [2016] VSCA 169; BC201605918; and
  • Commonwealth Bank of Australia v Wood [2016] VSC 264; BC201605082.

See Practice tips from selected case law.